What We Do
Bridging the digital physical gap.
Any time you issue a credential (password, token, account) you need to ensure that the correct user is getting that credential. This can be during onboarding, password resets, registration, or help desk calls.
ID Dataweb offers low friction high security identity proofing solutions that fit your use case and your user profile. Use a combination of what you have, what you are and what you know to prove the identity of the user with the goal of getting them onboarded and productive.
Stop account takeovers and account opening fraud by proving users’ identities before any sort of credential issuance.
ID Dataweb provides digital trust
Ensuring that you can trust the user on the other end of the line is the physical person you expect.
Adaptive Authentication
Security is not a one-time event. Once you prove the identity, ensure that the same user is the one authenticating. ID Dataweb’s orchestration platform and risk engine assesses device, user, and environmental risk during authentication and authorization events to step up to MFA or assess risk.
Adaptive authentication improves productivity for users while stopping fraudulent activity. ID Dataweb identifies these risk factors in web applications, call centers, and mobile applications. Protect your users and stop account takeovers.
Cross Channel Fraud Reduction
What does a fraudster do when they are stopped on the web? They try the next avenue of vulnerability, the call center. ID Dataweb’s new Credential Reputation Service (CRS) intercepts fraud across channels, linking attempts at Account Takeovers across all channels and applications, a true mesh architecture.
Using our fraud detection services at both the IVR and web channels, whenever fraud is identified or suspected the credential is flagged in the CRS. Thus when an account is under attack on the web, it is immediately identified in the call center and vice versa, resulting in a stepped-up authentication or identity verification workflow to confirm the identity of the user.
Track fraud across channels with minimal friction for trusted users.
Directory Cleansing
Start with a clean slate by cleaning up identity data and flagging potential fraudulent accounts. ID Dataweb’s batch process identifies incorrect data, consolidates customer records, and assesses risk factors. Increase marketing efficiency, increase security, and increase productivity by cleaning your identity data.
ID Dataweb provides four batch templates (CustomerCleanse, UniqueID, MFA SecurityCheck, and B2B UserCleanse) to make it easy to quickly and easily have clean user data as your first step towards a full lifecycle of identity verification and fraud reduction.
Use Cases: Digital Transformation, Zero Trust, Passwordless & Call Center
Digital Transformation
During your digital transformation, build identity proofing into onboarding and credential recovery. Before you give a user access, ensure you have trust that the digital user is the physical user you expect.
Zero Trust
The first step in Zero Trust is to identify risk and fraud potential before giving access. Use ID Dataweb’s fraud reduction platform to assess risk during onboarding, authentication, and authorization.
Passwordless
Passwordless credentials are powerful. Don’t give them to the wrong user! Utilize an easily integrated proofing solution in your passwordless credential process.
Call Center
The Call Center is the Achilles heel of fraud prevention. Protect your call center with the same level of security as you protect the web. Identify users, look for risk signals, and prove their identity before they even get on the line with the call center rep!